Privacy Policy

Last updated: 1 May 2025  |  Effective date: 1 May 2025

This Privacy Policy describes how CosmoRaid ("we", "us", or "our"), operated by CosmoRaid Pty Ltd, Level 4, 580 George Street, Sydney NSW 2000, Australia, collects, uses, stores, and discloses personal information when you visit cosmoraid.info (the "Website"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following categories of personal information:

  • Contact information — name and email address submitted via our newsletter subscription or contact form.
  • Enquiry details — the content of messages you send us through the contact form, including your company name and subject matter.
  • Usage data — pages visited, time spent on pages, referring URLs, browser type, operating system, and device type, collected through analytics tools.
  • Cookie data — information stored in cookies and similar technologies as described in our Cookie Policy.

We do not knowingly collect sensitive information (as defined in the Privacy Act) unless you voluntarily provide it in a message to us.

2. How We Collect Information

We collect personal information directly from you when you:

  • Subscribe to our newsletter;
  • Submit an enquiry or game review request via the contact form;
  • browse the Website (via cookies and analytics).

3. Why We Collect and Use Your Information

We use your personal information for the following purposes:

  • To send you our newsletter and editorial updates (with your consent);
  • To respond to your enquiries and review submissions;
  • To improve the Website's content, structure, and user experience;
  • To comply with legal obligations;
  • To detect and prevent fraud or misuse of the Website.

We will not use your information for any purpose that is incompatible with the purpose for which it was collected without your consent.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Service providers — third-party vendors who assist us in operating the Website (e.g., email delivery, analytics), under strict confidentiality obligations;
  • Legal authorities — where required by Australian law, court order, or to protect the rights and safety of CosmoRaid or others.

Some service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure they handle your information in a manner consistent with the APPs.

5. Newsletter Communications

If you subscribe to our newsletter, you will receive periodic emails containing space game reviews, news, and editorial content. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email. We use your email address solely for this purpose and will not share it with third parties for marketing.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

8. Access and Correction

Under the Privacy Act 1988, you have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at [email protected]. We will respond within 30 days.

9. Complaints

If you believe we have mishandled your personal information, please contact us first at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Children's Privacy

The Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Links to Third-Party Sites

The Website may contain links to third-party websites (e.g., game publishers, platform stores). This Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes constitutes acceptance of the revised Policy.

13. Contact Us

For any privacy-related questions or requests, please contact:

CosmoRaid Pty Ltd
Level 4, 580 George Street
Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 9000 1234

We use cookies to improve your experience on CosmoRaid. By continuing, you agree to our Cookie Policy.